Dear Gary Savage, CEO Mercedes-Benz UK

Gary Savage CEO Mercedes-BenzThere is something you should know. Your vehicle owners have taken their time to write you a personal message expressing their dissatisfaction with your approach in dealing with the vehicle issues.

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Mercedes Crabbing

An action group community to raise awareness regarding crabbing on Mercedes vehicles.

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WOULD YOU BUY ONE?

  • Knowing what you know now. Would you still buy a Mercedes despite the crabbing, juddering and noise?
  • This field is for validation purposes and should be left unchanged.

Breaking news: Mercedes UK Acknowledge GLC RHD difference

With thanks to Daba from glcforums.com we have obtained what seems to be an internal memo from Mercedes UK providing guidance to their dealer network.

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Breaking News: Mercedes Tyre Skipping Waiver

We have obtained a copy of the Mercedes Tyre Skipping Waiver document that, allegedly, prospective Mercedes GLC owners are requested to sign.

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Together We Are Stronger

Do you feel frustrated and ignored by Mercedes regarding the Mercedes Crabbing issue? Join us in collating the data we require and making a case against Mercedes and its dealers to stop the miss-selling and either rectify the issues or offer full refund.

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Interested in getting one?

  • Knowing what you know now. Would you still buy a Mercedes despite the crabbing, juddering and noise?
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Mercedes-Benz refuses to fix crabbing problem on GLC and GLC Coupe

During December we received ten separate reports of Right Hand Drive Mercedes-Benz GLC and GLC Coupes making an “awful noise” when significant lock is applied. The standard tyre sizes for the AMG GLC 43 4MATIC Coupe are 235/55R19 front and 255/50/R19 rear.

 

Mercedes tyre ‘skipping’ – official statement

The new twin-turbo V6 powered Mercedes-AMG ’43 models aim to plug a gap between ‘civilian’ Mercedes and the full-blown AMG flagships in the range, much as S-branded Audis and M Performance BMWs do in the line-ups of immediate German rivals.

Mercedes Dealer Refuses to Accept Ruling of Motor Ombudsman over GLC Crabbing Issue

A Mercedes-Benz dealer has defied the Motor Ombudsman by refusing to accept any decision it may make that a customer is entitled to reject a car over a fundamental fault. Dr L Southee was one of the first to complain of a front tyre ‘crabbing’ issue on her new Mercedes Benz GLC Coupe purchased in November 2016.

Statistics: Wheel size tyre analysis

Wheel size tyre analysis Introduction The has been a lot of speculation on this Internet regarding the cause. Many commenting on this issue say that it is normal, or only super sports models or AMG models are affected. We have performed an affected wheel size...
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Lorraine Bailey

Dear Gary, I am an extremely dissatisfied customer. I have a new GLC Mercedes 250d which has had this fault from the outset. The noise has been so loud that I initially thought I had collided with something! Banging, jumping and clunking in a supposedly premium...
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Breaking news: Mercedes UK Acknowledge GLC RHD difference

Mercedes UK Acknowledges GLC RHD difference Mercedes UK acknowledges GLC RHD difference. With thanks to a user name Daba from glcforums a document which looks like an internal memo has just leaked. It is clear from this document that Mercedes UK acknowledges GLC RHD...
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Statistics: Affected model analysis

Affected model analysis Introduction The has been a lot of speculation on this Internet regarding the cause. Many commenting on this issue say that it is normal, or only super sports models or AMG models are affected. We have performed an affected model analysis based...
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Message to the Mercedes Benz CEO

Message to the Mercedes Benz CEO Mercedes-Benz UK keeps on ignoring us owners, and they seem to know better than we do when we experience this. We at Mercedes Crabbing think it is time to send a message to the Mercedes Benz CEO. Unfortunately this is for registered...
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Mercedes AMG GLC43 Geometry Check

Mercedes AMG GLC43 Geometry Check Today I've had an independent geometry check performed on my GLC43 AMG. It was something I hoped my Mercedes Retailer Service department would have done the first time I reported this issue but unfortunately they didn't. My tyre wear...
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Getting a crab burger in a Mercedes GLC

Getting a crab burger in a Mercedes GLC Yesterday we didn't fancy cooking, and thought; lets go out for a nice juicy burger. As my wife was out in the Volkswagen Golf R, since she doesn't like driving the GLC43 AMG at all, I had to take the Mercedes GLC. Considering...
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Mercedes Owner Survey – Press contact preferences

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Mercedes refuses to take back GLC despite mum’s safety fears

Mercedes refuses to take back GLC In a story picked up by the Scottish national media, the Mercedes Tyre Skipping and Mercedes Crabbing saga continues. Tracy has been trying to get Mercedes to take back the GLC due to the unreasonable and excessive crabbing and tyre...
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Official Mercedes Tyre Skipping Waiver

Breaking News – Official Mercedes Tyre Skipping Waiver – Mercedes-Benz UK is asking prospective new customers to sign a waiver that skipping is normal. In an unprecedented move to us at Mercedes Crabbing Org, Mercedes -Benz UK is asking new customers to sign a waiver (a declaration) that they understand that their brand new Mercedes-Benz will have a comfort issue. Please read more.

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Mercedes refuse to take back ‘juddering’ car despite mum’s safety fears

Tracy Reid is being driven round the bend… as the wheels on her luxury car judder and jump in cold weather. The problem – which Mercedes claim is a characteristic of the GLC – has been reported by scores of other owners.